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At Alta Softworks, our technical support objectives are to
provide prompt, accurate technical assistance from knowledgeable
staff, and to listen carefully to customer requests and
feedback.
Alta Softworks provides free technical support for all products.
Technical support is available via e-mail at no charge for all
registered users. Although, we keep trying to answer everyone
regardless of whether you are a registered user or not. If you
have a problem or question related to installing or using any
product, do not hesitate to send an e-mail message now to
support@altasoftworks.com. The support team welcomes your
comments and suggestions about our products. Your feedback is
important to us in order to get an idea of how to make better
product for you.
At Alta Softworks, we strive
to produce the highest quality documentation products and
welcome your feedback. If you have comments or suggestions about
our online help or printed guides, you can email us.
Please include the following information with your feedback:
1. Product version number
2. Topic title (for online
help)
3. Brief description of
content (for example, are you reviewing step-by-step
instructions that are inaccurate, grammatical errors in a
specific paragraph, information that requires clarification
or more details, etc.)
4. Your suggestion for how to
correct/improve documentation.
Please send email messages to:
documentation@altasoftworks.com. Keep in mind, this email
address is only for documentation feedback. Also you may use
standard feedback form to send your
any suggestions. |
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